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The “GM” told valet we could not park there. Our event was canceled on Sunday, we brought our truck and trailer as was told they didn’t allow trucks and trailers. Starbucks on Sunday was supposed to open at 6:00 am, we went down at 6:30 and it was closed. The hotel when we would return in the evening, the gift store was supposed to be open but was always closed with sign saying they would be back later. The refrigerator also was not mounted and would fall over every time it was opened. There was used toiletries left on the floor, from previous tenants under the sink.My daughters room, 7038 the shower was leaking water so bad it was running out of the the walk in shower and leaving the whole bathroom in standing water. The bathroom, the toilet paper holder was falling off, the roll wouldn’t it stay on. I told the front desk and was questioned if it was mine, after I complained. The food had to be in there for several days it was rotten. Our room, 7010 there was food left in the small refrigerator that sat on 2x4’s, not mounted when you open it, it would fall over.

Check in was smooth, we were suppose to stay for 5 days, 2 rooms. We met our daughter from out of state who also rented a room. We have stayed at this hotel several times before and told anyone at this event to stay here. We wanted to stay here because it was away from the strip and we went for an event that required a regular truck and trailer.

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